AOL Mail Not Working? Latest Troubleshooting Solutions

aol mail not working
  Mar 02, 2023     Admin

Estimated Read Time : 5:00

Have you just opened your inbox to send an important business presentation but suddenly your AOL email not working or stops working suddenly? No worries! You’re not new to this. AOL mail app is a web-based email service famous for its amazing and extraordinary features. It allows users to stay connected to their peers. The Quick AOL server makes sending and receiving emails quite easy like any other messenger application. However, many AOL users experience issues with their inbound messages and emails and many have started reporting about AOL Email not working problem. Such emailing issues can’t be avoided completely as they occur due to bad networks, incorrect settings, and much more. So let’s discuss the problems you end up with while accessing your AOL email account.

What leads to AOL Email not working problem?

Before troubleshooting any AOL Mail issue, it is important to identify the factors contributing to AOL mail not working issue. Here’s a list of some most common ones:

1.Poor Internet Connection

Since sending and receiving emails always requires a proper Internet connection, this is the first thing you need to check. Trying out other websites and completing the diagnostics checks of your operating system will show you whether the problem is with AOL Mail or the Internet itself.

2.Outdated Web Browser or Operating System

Software updates can seem repetitive but are required to ensure applications continue to work. As browsers and operating systems release updates, the applications that depend on them may experience compatibility issues.

3.Mail Server Outages

An email system is only as reliable as the mail server that hosts it even if your Internet is working perfectly. AOL Mail isn’t certainly known for frequent server outages, but they do happen from time to time; for instance, as a result of scheduled maintenance.

4.Incorrect Mail Account Settings

Just like other webmail programs, AOL Mail has its own set of configuration options for each and every mail account. Account settings errors, like a mistype or an SMTP port error, may create issues with the connectivity between your inbox and the email service.

5.AOL Mail Not Loading

If you’re facing trouble while loading emails, check the network you’re connected to. However, in case the problem is with your network connection, you won’t able to log into your AOL account. To fix it, you’re required to switch to a superior network that provides better signal strength.

Most Effective way to fix AOL email not working problem for Different Devices!

There are some common issues a user might experience with AOL mail a few of them are enumerated below with their exact solution:

AOL Mail Not Working on iPad/iPhone

  1. To begin with, navigate to the Settings section of your iPad and then hover over Mail, Contacts, and Calendars options.
  2. Now, choose your AOL email account and make sure you’ve entered the correct email address.
  3. Under the hostname field, you must type
  4. Also, enter in the SMTP field and then confirm that the server is switched on.
  5. Finally, go back to the home screen and check if the AOL mail account is working on your iOS device or not.

AOL Mail Not Working on Mac

  1. Firstly, run the Connection Donor on your Mac device.
  2. Now, hit the Mail icon from the Applications menu and then click the Window option.
  3. Select the Connection Donor and you’ll see your connection status on the next page.
  4. If the status marks as red, it indicates that your device is not connected to the Internet.
  5. However, if you’re not getting any emails, you must go to Account Settings and uncheck the Use SSL box under the Advanced tab.
  6. Don’t forget to check the user account information as well as the settings of the mail server and then make the necessary changes.
  7. After this, refresh the mailbox using the inbox option given below the Setup AOL account.
  8. Once done, restart your Mac device and see if the issue gets resolved or not.
  9. To end the process, you can also try reinstalling the AOL mail account on your Mac device if the above steps don’t work out.

AOL Mail Not Working on Android

  1. On your Android device, open your AOL mail and then enter your login credentials; go to the incoming and outgoing server settings.
  2. Now, choose the Manual setup option and then type the following IMAP/POP3 and SMTP settings:
    1. AOL IMAP Settings
      • AOL Mail IMAP server address –
      • AOL Mail IMAP username – Enter your full AOL Mail email address
      • AOL Mail IMAP password – Enter your AOL Mail Password
      • AOL Mail IMAP port – 993
      • AOL Mail IMAP TLS/SSL required – Yes
    2. AOL SMTP Settings
      • SMTP Outgoing Server Address –
      • SMTP port – 465
      • SMTP Security – TLS/SSL
      • SMTP username – Enter your full AOL Mail Email address
      • SMTP Password – Enter your AOL Mail Password
    3. AOL POP3 Settings
      • AOL Mail POP3 server address –
      • AOL Mail POP username – Type your AOL Mail screen name
      • AOL Mail POP Password – Type your AOL Mail password
      • AOL Mail POP port – 995
      • The requirement of AOL Mail POP TLS/ SSL – Yes

These settings are also required if you want to set up your AOL account on Outlook and entering them incorrectly will result in AOL not working with MS Outlook.

AOL Mail Not Working on Chrome

  1. The initial step is to open Google Chrome on your desktop and make sure you open a new tab.
  2. Next, tap on the menu icon at the top-right corner and navigate to More Tools > Extensions from the options.
  3. You need to eliminate all the unnecessary extensions attached to your browser.
  4. Also, clear the browsing data to your browser; ensure that you choose the All Time range and then tap on Clear data.
  5. If this doesn’t help you out, you can try resetting the Settings.
  6. Afterwards, head to the Settings section of your browser and then select Restore settings to their original defaults under the Advanced tab.
  7. This is how you can easily fix the AOL mail not working on the Chrome issue.

AOL Mail Not Working with Outlook 365

  1. In the beginning, you need to check your Internet Connection as unstable or poor internet connectivity may get you into AOL mail stopped working with Outlook 365.
  2. Afterward, open the Outlook window to verify whether the problem has been resolved or not. If you still see the working offline or disconnected messages, it means the problem is still there.
  3. However, in case you have recently changed the AOL account password then you are required to update it on the email clients that you’re using.
    • You must open Outlook and go to the Tool menu.
    • Next, choose the Accounts option and then click on the AOL account.
    • Herein, make sure that the credentials such as Username, Password, and Email Address are correct. If not, then you need to update the correct details.
  4. Whenever the AOL server is down or if there is any other AOL mail outage issue, AOL Mail not working with Outlook 365 issue takes place. Hence, visit the AOL page with an active browser. If you’re able to access the AOL homepage, it indicates that the server is online, and you can perform other troubleshooting steps.
  5. Furthermore, you are supposed to recheck the IMAP or POP settings to access your AOL mail with the MS Outlook email program. Here’s how:
    1. AOL email settings for IMAP
      • Incoming mail server:
      • Incoming Port: 993, SSL
      • Outgoing mail server:
      • Outgoing Port: 465, SSL
    2. AOL email settings for POP
      • Incoming mail server:
      • Incoming Port: 995, SSL
      • Outgoing mail server:
      • Outgoing Port: 465, SSL
  6. To avoid AOL Mail not working with Outlook, you’ve to update your AOL account password and then rename the folders. If your AOL account doesn’t sync properly then you come across such kinds of email issues.
  7. Update the Outlook application to the most recent version as the outdated versions are not compatible with the latest security settings.
  8. Ensure that you have enough space to configure the AOL account with the MS Outlook application.
  9. Last but not least, you need to clear all the cache & cookies of your device.

Hopefully, you’re now able to understand how to repair AOL Mail Not Working issue after performing all the steps described here. However, if nothing helps you to get over the issue and you need some professional support then feel free to get in touch with our to get your doubts cleared in one go.

Read also : Why is My Not Working?

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