When you are hard at work sending out emails the last thing you want to see is an error message pop up on the screen with an alert that says you encounter a technical issue. When you are sending or receiving emails from your Comcast email account, you will occasionally receive an error message with its own unique code. Many users are forced to call the Comcast email customer support number since they are not sure how to solve the problem. This blog will give you an overview and a brief explanation of the different error codes, along with a simple recommendation on how to fix each error.
Simple Solutions to fix Common Comcast Email Error Codes
Error Code ES000001
Error: This error indicates that you have been blocked from sending your email to the Comcast network because the network noticed that you are sending the message from a dynamic or residential IP address within the Comcast domain.
Solution: Since Comcast does not allow users to send emails from email servers other than smtp.comcast.net you will need to send the email through the Comcast email servers using the webmail application or by configuring your email client to connect properly.
Error Code BL000000
Error: This type of email error occurs when the Comcast filters determine that the email from your server has been sent in patterns that resemble spam. In the interest of email security, the server you are using has been blocked from sending email to the Comcast network.
Solution: The best way to fix the issues is to alert your email administrator and make sure they are aware of their outbound spam problem to avoid being blocked by Comcast in the future. You can also call the Comcast customer support number and quote the error message contained in the email so that you get the best solution to fix the issue.
Error Code BL000001
Error: This error appears when the IP address you are using to access your Comcast email account is listed on the Spamhaus Zen. For added internet security, the Spamhaus Zen is a list of IP addresses that have been detected as sending spam. Comcast, along with multiple email service providers, uses this list to protect its users from receiving unwanted spam.
Solution: The fastest way to solve the issue is to make a note of the error message contained in the email that alerted you to this problem and then contact Comcast customer care for additional support. Experts will give you detailed instructions on how to visit the Spamhaus website in order to request removal from the spam list.
Error Code BL000011
Error: This is another email security error that occurs when your email could not be delivered because your IP address is listed on Cloudmark Sender Intelligence (CSI) as well as the Spamhaus Zen list. This is basically an alert to Comcast to show that your IP address is sending spam. This alert will help Comcast Email to protect its users from receiving spam.
Solution: The only way to solve this error is to visit the official Cloudmark Sender Intelligence website and the Spamhaus website in order to request removal. You can call the Comcast support number and speak to a trained expert to learn how to initiate a request for removal and fix the issue. If you encounter any other error related to your Comcast email account, our team of experts is available 24 hours a day to help fix the issue and help you get back to work in no time.