How to Fix AOL Emails Missing Issue?

missing aol emails, aol emails missing
  Aug 01, 2022     Admin

Estimated Read Time : 5:00

Being a part of the industry since 1997, AOL mail is online software that has made communication faster and easier. People can share HD quality images and videos, heavy files, and share important information with the help of the same. However, in the initial days, AOL only used to provide its services to its proprietors and paid customers. But since 2005, it has become free for all. However, with a hike in its customers, there is another thing that shot up, which was its issues. Today, we are going to talk about these. This blog is an overall guide for fixing AOL emails missing problem that people often comes looking for.

Users complain that they lose their important emails when they sign in to their accounts, even when they do not delete them. We are here to find the best solutions for the same. Let’s hit this road!

Also Read – Aol Mail Login Problems

Causes Behind AOL Emails Missing

Prior to understanding how to overcome this trouble, let us see what the few reasons it is triggered in the first place are:

  1. A glitch in the AOL server
  2. AOL filters, forwarding settings, and spam settings problems
  3. Trouble in account configuration
  4. An issue in your system
  5. AOL account hacked

Methods to Fix AOL Emails Missing Issue

Once the core triggers are clear in our heads, let us understand how a user can remove them and restore your AOL missing emails. 

Solution 1: Check Trash or Spam Folder

Let us first see how you restore your already lost messages. Usually, any message that is missing either lends in the Spam folder or is present in Trash.

  1. Firstly, go to your browser and open AOL mail’s official website.
  2. On the login page, enter your email address and password correctly to open your account.
  3. After that, from the left side of the next window, first, click on Spam.
  4. See if you see the mail that you are looking for. Refresh the page and check again.
  5. Thereafter, repeat the same step with the Trash Folder.
  6. Once you find the mail, restore it back to your inbox.

Solution 2: Edit AOL Emails Filters

Now to stop your emails from disappearing, turn off all the filters in your account.

  1. Initially, other browser and put in your credentials to log into your account.
  2. Next, go to Settings (Gear icon) and open the list of options.
  3. After that, look for Mail Settings and click on the same.
  4. Further, from the window, select Filters and let them load.
  5. If there are no filters available, then leave it untouched. Otherwise, select whatever appears on your screen and hit the Delete tab.

Solution 3: Shut Down Spam Folder Settings

If the AOL mail missing error still persists, then close the settings of your Spam folder.

  1. Firstly, on your browser, type and hit the Enter key.
  2. After that, enter your login ID and password and click on the Sign in option.
  3. Once you are on the homepage, go to the Gear icon on the top right.
  4. Thereafter, from the list of options available, select Spam Settings.
  5. Here, see if the bar is set to high or moderate. If so, then push it down to Low and hit Enter key.

Solution 4: Turn Off AOL Mail Forwarding

There is a possibility that your emails are disappearing because of mail forwarding.

  1. Initially, log into your AOL account from its official website.
  2. Now, head to Settings, and from the drop-down list, click on the Forwarding tab.
  3. Thereafter, if you see that this setting is on, then hit the Disable key, and you are good to go.

Solution 5: Check Server Status

After you have tried all the above-mentioned solutions, there is a possibility the problem will continue because the AOL server is down. You can check that too.

  1. Firstly, open your browser, and in the search bar, type Down Detector.
  2. Next, select the first link on SERP and let the site load.
  3. After that, go to the search bar of this window and type AOL.
  4. Once you hit the Search button, all the server reports of AOL will appear on your screen.
  5. Finally, you can now see from the graph if the server is down.

Solution 6: Fix Server Settings

If the server is all up and running from AOL’s end, then it is time to check your server settings.

Server Settings in POP3

Match your settings to the table below:

Options Server Settings
Incoming Port Number 995 (For SSL)
Incoming Mail Server
Outgoing Port Number 465 (For SSL)
Outgoing Mail Server

Server Settings in IMAP

Change server settings in IMAP too:

Options Server Settings
Incoming Port Number 993 (For SSL)
Incoming Mail Server
Outgoing Port Number 465 (For SSL)
Outgoing Mail Server

Solution 7: Move Original Copy To Outlook

If nothing works, see if you have gone through the option to keep the original mail in outlook.

  1. Firstly, go to your AOL account and locate the Account Settings options.
  2. Thereafter, select the AOL account icon and then hit the Edit button.
  3. Furthermore, from the list available, click on the Advance tab.
  4. Again, select the Advance button from the bottom of the list.
  5. After that, checkmark the Leave a Copy of the Email on the Server option.
  6. Lastly, to save the changes, hit OK.

Wrapping Up

There are quite a few times when users of AOL complaint about AOL emails missing problems. If you are one of them, then this guide must have been a great help to you. Here, we bought together the reasons why this happened and various solutions to fix the same. For any further assistance on the same, you can give us a call or share an email mentioning your issue.

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