Monthly Archives: May 2020

Mozilla Thunderbird

How to Fix Mozilla Thunderbird Update Failed Error?

Are you unable to update your Mozilla Thunderbird? If yes, then you first need to know why this error occurs and later you can try to solve it. Thunderbird consists of the update feature in it which will automatically check for the available updates and then you will receive the prompt to install the software on your system. If the updater fails to update the software, then you can reach out to Mozilla Thunderbird support number to get the required help for fixing the error from the root itself.

Solution for Fixing Unable to Update Mozilla Thunderbird

Follow the below-mentioned troubleshooting steps to fix the issue where you are unable to update Mozilla Thunderbird:

If Another user uses Thunderbird

If you are sharing your computer is shared with another user,and their user account is logged in with Thunderbird Mozilla running then the error can occur. You need to make it very sure that only you are logged in to your computer while updating the Thunderbird. For this:

  • You can restart your computer.
  • Open Thunderbird Mozilla software.
  • Click on Help> Check for Updates.

End all the process running on Thunderbird

  • You need to end all the Thunderbird processes that are still running.
  • Restart your computer.
  • Then look for the update and check if the updater is working or not.

Steps to end the Thunderbird Process on your Windows

You can manually end the processes running on the Thunderbird by using following steps:

  • Press Ctrl, shift, and Esc key to open the Task Manager.
  • Click on the tab of Processes.
  • You need to select the entry of thunderbird.exe from the list and then click on the option of End Process to end it.
  • Then click Yes to the prompt of Task Manager Warning.

Even after applying these steps, you cannot resolve the error; then you can try to run the Mozilla update as an administrator. If you do not know how to do it, then you can consult the professional by calling Mozilla customer service that stays available at all 24 hours to assist you.

Mozilla Thunderbird

How to Block/Unblock a Sender in Thunderbird?

There are times when people who are using Thunderbird email wishes to block a particular sender when they don’t want to receive the email. Moreover, if after some time you wish to unblock those senders in the Thunderbird email, then it can be a little challenging. However, one can follow the tips mentioned in this blog to block and unblock the sender in the Thunderbird email. You can even reach out to Mozilla Thunderbird support to speak with the experts who are available 24*7 round the clock.

Steps to Block the Sender’s Email in Thunderbird

Follow the steps given below to block the sender email in the Thunderbird email:

  • You first need to open the Thunderbird email app.
  • Check for the email that you received from the sender you wish to block.
  • Open the email message and then click on the email address of the sender.
  • This will open the drop-down menu from where you want to select one option.
  • You need to click on the Filter Rules to select the email address. You can add more email addresses by clicking on the Plus sign.
  • Now name the filter to Block Sender and then click on the Move message option.
  • Now you have to choose the Delete Message option and then to confirm it click OK.

Steps to Unblock the Sender’s Email in Thunderbird

  • Open the Thunderbird Email application and then click on Tools and select the Message Filter option from the drop-down list.
  • Now you have to click on the Message Filter> Filter name.
  • Then here you have to click on the option of Bock Sender > Edit.
  • Here you have to click on the Negative sign that is present next to the blocked Email which you want to unblock.
  • If more than one email address is not present in the block list, then you have to click on the window of Message Filter and then hit on the Delete button to unblock the email address.

If at any point you find it difficult to block and unblock the email address then you don’t have to worry as you can take help from the experts. You can contact Thunderbird technical support to take the assistance of the technicians who are there 24*7 round the clock to fix the issue faced by you.